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Mobility Products Frequently Asked Questions
If your question isn't answered here, see Contact Us for a list of ways to reach us.
- How do I charge the battery?
- How much does a new power chair or scooter from The SCOOTER Store cost?
- How do I get service after I've placed my order?
- What is the difference between a power chair and a scooter?
- Is it easy to disassemble and transport a power chair?
- What is required of my doctor?
- Do I qualify?
- Are customers happy with the service they receive from The SCOOTER Store?
- How long does it take to get my new power chair or scooter?
- What portion of the cost will my insurance company pay?
- How can I get a lift or ramp? And will Medicare pay for it?
- What if I don't want to go through the Medicare/Insurance process and would like to pay cash for my power chair or scooter?
- What if I want to return or exchange a product?
- Where is The SCOOTER Store Located?
- Why should I work with The SCOOTER Store for my new power chair or scooter?
Some basic technical trouble-shooting is covered in our Technical FAQ.
