Articles of Interest:
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Life After Caregivng
What do caregivers do when their loved ones die? The aftermath can be very difficult, leaving caregivers feeling lost, lonely, and useless...
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Caring for the Caregiver
A middle-aged man, dragging a stiff, immobilized leg behind him, forces himself to cross the room. A blonde woman is talking with a bottle cap in her mouth...
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Legacy of Caregiving
In 1976, Catherine Isgrig resigned an executive position at Southwestern Bell and returned to Columbus, Texas, to care for her ailing mother...
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Home Becomes a Hospice
Many a traveler has driven by the Calo-oy's nine bedroom home in northwest San Antonio and wondered what kind of people would live in such a big house...
Providing Mobility Solutions That Change Lives
Our Expertise
At The SCOOTER Store, we tailor a mobility solution unique to your loved one's needs, regardless of budget or method of payment. We have more than a decade of experience working with Medicare and other insurance companies. Our Mobility Consultants guide you and your loved one step by step through the entire claims process and even submit all required paperwork for you. Most other durable medical equipment retailers simply cannot provide this level of customer care.
Our Commitment to Service
Because customer satisfaction is #1 with us, we pursue follow-up satisfaction surveys with 100% of our customers within 10 days of every mobility solution delivery.
Did You Know?
The SCOOTER Store:
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Offers: The SCOOTER Store Guaranteed Freedom Program™
The SCOOTER Store Guaranteed Freedom Program is our unique process dedicated to helping you regain mobility. We will work with your doctor to identify your mobility needs, coordinate your Medicare or insurance benefits and determine the best mobility solution for you. We guarantee that if you complete our program, your claim for a new power chair or scooter will be approved or we'll give it to you absolutely free. Some restrictions apply.
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Is Endorsed by The Accreditation Commission for Health Care, Inc. (ACHC)
We are proud of our company and what we do. It is important consumers like you are able to access legitimate, ethical providers like The SCOOTER Store. -
Offers a 3-day Return Policy.
Your loved one may return their scooter or power chair for any reason within 3 days of delivery. We pick up the unit and reimburse Medicare as well as any other supplemental insurers and any out-of-pocket expense you or your loved ones may have incurred. To schedule pick-up, call Customer Care at 1-800-723-4535. -
Offers Nationwide In-Home Service and Support.*
A Customer Service Manager delivers the product right to your loved one's doorstep. At delivery, the chair is fitted for maximum comfort and thorough training is provided to the user. We also offer ongoing follow-up to ensure long-term satisfaction. If your loved one needs help with their unit, we send a professional service representative directly to their home.
*Not available in all areas, call for details.
