The SCOOTER Store Guaranteed Freedom Program™
The SCOOTER Store Guaranteed Freedom Program is our unique process dedicated to helping you regain mobility. We will work with your doctor to identify your mobility needs, coordinate your Medicare or insurance benefits and determine the best mobility solution for you. We guarantee that if you complete our program, your claim for a new power chair or scooter will be approved or we'll give it to you absolutely free. Some restrictions apply.
Mission and Values
Mission
Provide freedom and independence to people with limited mobility.
Values
The SCOOTER Store's organizational culture strongly emphasizes focusing on the customer, job integrity and celebrating accomplishments.
Delivering the Mission and Values
Through our Core Ideologies providing the clearest indication of the quality of products and services provided to customers.
Core Ideologies
Always Do The Right Thing
Demonstrate compassion and integrity through words and actions with other employee-owners, customers, families, vendors, neighbors, communities, government agencies, third-party payers, competitors and shareholders.
Be Phenomenal
Relentlessly and passionately pursue rapid and continuous improvement of each other, our business and ourselves.
Focus On The Customer
Focus every person and every department on the relationship to the customer. Strive to exceed the expectations of every customer before, during and after the sale.
Achieve Financial Success
As employee-owners, invest our intellect, passion and effort to grow ESOP and shareholder value.
Grow Aggressively
Build our dominance in every market served, while expanding rapidly into every viable market.
Have Fun
Make work fun and celebrate accomplishments large and small.
